NIKKI Won't Turn On After Update

1. Place your NIKKI on the provided charger.
2. Open the NIKKI Connect app on your phone.
3. Tap the three dots in the upper-right corner and select "Available Devices."
4. Look for a device listed as DFU (Device Firmware Update).
5. Tap on the DFU device. The app will prompt you to update and install new firmware.
6. Once the update completes, tap "Finish."
7. Your NIKKI should power back on and be discoverable in the app.

 NIKKI products, devices, programs, and frequency files are wellness and educational tools only and are not medical devices. The information provided has not been evaluated or approved by the U.S. Food and Drug Administration (FDA), Health Canada, the European Union, or regulatory authorities in the United Arab Emirates. NIKKI products are not intended to diagnose, treat, cure, prevent, or mitigate any disease or medical condition. No medical or therapeutic claims are made or implied. Content is provided for informational and educational purposes only. Lyme Programs are not available for sale in Canada.

Land Acknowledgment

 We acknowledge with gratitude that we live, work, and gather on the traditional, ancestral, and unceded territories of the Coast Salish Peoples—specifically the Xwsepsum (Esquimalt), Lekwungen (Songhees), Sc’ianew (Beecher Bay), and the W̱SÁNEĆ Peoples, represented by the Tsartlip, Pauquachin, Tsawout, Tseycum, and Malahat Nations. We honour their enduring connection to this land and commit to meaningful reconciliation.