Wave 1 Battery Troubleshooting

Modified on Mon, 14 Sep at 2:33 PM

The Wave 1 battery is robust, but capacity lessens over time. To determine if your device needs a battery replacement, complete these steps:


Fully charge the battery using a wall plug connection.

Green light flashing = charging

Green light solid = fully charged

Connect the WAVE 1 to your computer and record the battery percentage.

Wear the WAVE 1 for one complete session.

Connect the WAVE 1 to your computer and record the battery percentage.

Submit a ticket or Email us the results at hello@wearenikki.com.

We can than let you know what options are available 



This program has been retired and is no longer available. This article is maintained for historical reference only.


Disclaimer

NIKKI products, devices, programs, and frequency files are wellness and educational tools only and are not medical devices. The information provided has not been evaluated or approved by the U.S. Food and Drug Administration (FDA), Health Canada, the European Union, or regulatory authorities in the United Arab Emirates. NIKKI products are not intended to diagnose, treat, cure, prevent, or mitigate any disease or medical condition. No medical or therapeutic claims are made or implied. Content is provided for informational and educational purposes only. Lyme Programs are not available for sale in Canada.


Land Acknowledgment

We acknowledge with gratitude that we live, work, and gather on the traditional, ancestral, and unceded territories of the Coast Salish Peoples, specifically the Xwsepsum (Esquimalt), Lekwungen (Songhees), Sc’ianew (Beecher Bay), and the W̱SÁNEĆ Peoples, represented by the Tsartlip, Pauquachin, Tsawout, Tseycum, and Malahat Nations. We honour their enduring connection to this land and commit to meaningful reconciliation.




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