September Hours

September 2026 Customer Service Hours

Customer Support Hours

Monday to Friday: 9:00 AM – 4:00 PM

Saturday & Sunday: Closed

Canadian Statutory Holidays: Closed

Holiday Closures

We will be closed on the following dates:

• Monday, September 7 for Labour Day
• Wednesday, September 30 for the National Day for Truth and Reconciliation

Temporary Support Update: September 24 – October 6

Our team will be out of office from September 24 through October 6 as we attend the world premieres of the four-part docuseries SUPERHUMAN 2: The Rebirth, where NIKKI is featured as the wearable wellness technology.

Want to learn more about SUPERHUMAN 2: The Rebirth? Visit https://superhuman2.com/

During this exciting time, our response times will be longer than usual. Your request is important to us and is safely in our support queue. Our team will respond as soon as possible.

We appreciate your patience and understanding while our team represents NIKKI at this exciting milestone!

Under normal operations, a member of our Customer Support Team will review your request and respond personally, typically within 24 business hours.

Requests received outside of our regular business hours will be reviewed when our team returns on the next business day.

Thank you for being part of the NIKKI community.

The NIKKI Support Team

Disclaimer

NIKKI products, devices, programs, and frequency files are wellness and educational tools only and are not medical devices. The information provided has not been evaluated or approved by the U.S. Food and Drug Administration (FDA), Health Canada, the European Union, or regulatory authorities in the United Arab Emirates. NIKKI products are not intended to diagnose, treat, cure, prevent, or mitigate any disease or medical condition. No medical or therapeutic claims are made or implied. Content is provided for informational and educational purposes only. Lyme Programs are not available for sale in Canada.

Land Acknowledgment

We acknowledge with gratitude that we live, work, and gather on the traditional, ancestral, and unceded territories of the Coast Salish Peoples, specifically the Xwsepsum (Esquimalt), Lekwungen (Songhees), Sc'ianew (Beecher Bay), and the W̱SÁNEĆ Peoples, represented by the Tsartlip, Pauquachin, Tsawout, Tseycum, and Malahat Nations. We honour their enduring connection to this land and commit to meaningful reconciliation.