How to Install and Uninstall Programs on Your NIKKI

Modified on Mon, 24 Aug at 1:48 PM

NIKKI has a limit of 20 Wellness Programs per device. If you've purchased additional programs from an event or through one of our Co-Selling Partners, you may have more than 20 available. Here's how to choose which programs are on your NIKKI at any given time.

 

How to access Install/Uninstall:
  1. Open the NIKKI Connect app.
  2. The app will search for and display any available devices. If no devices are found, make sure Bluetooth is enabled on your NIKKI.
  3. Tap on your NIKKI to connect.
  4. Once connected, tap the three dots in the upper right-hand corner.
  5. Select "Activate More Frequency Sets."

 

You'll see two options:
  • Activate Additional Frequencies: This is where you add new programs.
  • Install/Uninstall Content: This is where you manage which programs are currently on your device.

 

Important: Your Wellness Programs are stored directly on your NIKKI device, not in the NIKKI Connect app.

 

Managing your programs:
  • You'll see a "Space Used" bar showing how much storage is used and how much is available.
  • Below that, you'll see a list of programs under each Collection you have access to, including the program name, a brief description, and a blue slider on the right.
  • If the slider is not colored in, the program is not currently installed on your NIKKI.
  • To install or uninstall a program, just tap the blue slider.
  • As you make changes, the "Space Used" bar will update to reflect your selections.

 

Saving your changes:
  1. Once you've selected the programs you want to add or remove, tap the back arrow in the upper left-hand corner to save your changes and return to the main menu.
  2. Your NIKKI will begin updating. In the app, programs will show as "installed" or "uninstalled" once complete.
  3. Your NIKKI will display an "update in progress" screen. Once it's done, the home screen will return with your selected programs.

 

Please stay in the NIKKI Connect app while your NIKKI is updating to make sure the programs install properly. Wait until the update is fully complete before closing the app or disconnecting your device.

 

Uninstalled programs will only be visible when you connect your NIKKI to the NIKKI Connect app. You can return to the app and update your programs anytime.

 

Disclaimer

NIKKI products, devices, programs, and frequency files are wellness and educational tools only and are not medical devices. The information provided has not been evaluated or approved by the U.S. Food and Drug Administration (FDA), Health Canada, the European Union, or regulatory authorities in the United Arab Emirates. NIKKI products are not intended to diagnose, treat, cure, prevent, or mitigate any disease or medical condition. No medical or therapeutic claims are made or implied. Content is provided for informational and educational purposes only. Lyme Programs are not available for sale in Canada.

 

Land Acknowledgment

We acknowledge with gratitude that we live, work, and gather on the traditional, ancestral, and unceded territories of the Coast Salish Peoples—specifically the Xwsepsum (Esquimalt), Lekwungen (Songhees), Sc'ianew (Beecher Bay), and the W̱SÁNEĆ Peoples, represented by the Tsartlip, Pauquachin, Tsawout, Tseycum, and Malahat Nations. We honour their enduring connection to this land and commit to meaningful reconciliation.

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